SUPPORT

EDGE

Telephone support is available during normal business hours
8:30 AM till 5:30 PM EST Monday through Friday
Toll Free: (813) 792-3617
Email support: edgesupport@constellationfs.com

ASSET Suite of Products

Telephone support is available during normal business hours
9:00 AM till 5:00 PM EST Monday through Friday
(289) 291-4999
Email support: support@constellationfs.com

Edge Reporting & BI - Transforms Data Into Information

Highlights

 

  • 300+ standard reports 
  • Single database w/ published schema 
  • BI tool reporting compliant 
  • Powerful operational reporting capabilities driven by business workflows 
  • Enables SLA tracking & reporting, dashboards, drill-downs to source data

 

The Edge reporting strategy utilizes a two tiered approach of 300+ standard system reports for common reporting teamed with the ability modify standard reports and/or build custom reports utilizing SAP Crystal Reports.

Reports can be run immediately or scheduled to run in the background and are saved for users for review at a later date.  All reports are memorialized.

Edge workflow date and time stamps can be used for the tracking and reporting of process throughput and cycle times for any process or sub-process configured.  This is essential for tracking and improving service levels by client, financial product, or program.

Both standard and custom reports can be scheduled to run on a recurring basis and can be delivered to multiple users via email in one of multiple formats (PDF, Excel, Word or HTML).

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