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Customer Service 
ASSET improves the customer service experience for customers and third parties, by efficiently supporting all the day to day information requests, modifications, and reporting needs. System navigation is designed to allow quick and accurate responses to telephone inquiries, by providing your team with a quick overview of the customer’s details, including all parties on the agreement, amortization schedules, collection information, all documentation created for the customer, as well as detailed billing and payment histories.

ASSET provides easy access to additional information such as asset, contract and customer insurance policies, PPSA and UCC Registration details, collateral and a full audit history for the contract. With appropriate security measures in place, the authorized user can easily provide early settlement quotes and initiate financial amendments to the contract.

ASSET Benefits

Enable extranet access for trusted third parties
Reduce the amount of time spent responding to customer information requests

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